Assertive communication

How to get the most ROI?

Top 5 to Rock Your Bottom Line   Are you tasked with finding ways to boost your bottom line? Getting desired outcomes from your staff can seem like a daunting task at times, causing added stress. Multiple generations, different personalities, conflicting agendas, human emotions, to name a few, can get in the way of meeting the financial objectives...

How to handle difficult conversations

When was the last time you had a difficult conversation? For most of us, the answer is today. Difficult conversations are inevitable.   These dreaded conversations happen so frequently, nearly every company we talk to requests skill development in this area. The consequences of having an unprepared response to difficult conversations can be costly for organizations. One...